Introduction

Many of us regularly boil more than we need in our kettles, wasting energy on hot water that doesn’t get used. The Aqua Optima Aurora Dispenser aims to solve that problem by delivering exactly the right amount of hot water on demand, which is filtered too. This model also supplies instant chilled, filtered water, meaning that whether you’re making a round of tea or keeping thirsty kids hydrated, it’ll be in constant use all year round. Not sure if you’ll use all the Aurora’s functionality? It’s available in Hot Only and Chilled Only too. 

Design and features

Control panel lockChoice of temperature and volumeDispensing light

At first glance, Aqua Optima’s Aurora Dispenser resembles a bean-to-cup coffee machine. It’s boxy with a large 3.8-litre water tank at the back, complete with a lift-off lid, carry handle and integral filter section. The front is a similar story, with a cup platform that can be positioned at three heights or not at all. Its platform itself is quite slim with small hooks and doesn’t attach securely to the front. While it can take the weight of a cup or glass, the platform sags when jugs or heavier containers are added. On the plus side, a light above is activated when dispensing so you can see the flow more easily. Its control panel is straightforward, with the ability to toggle up and down between water volume and chosen temperature. Besides lights to alert when the filter needs changing, descale and refill, the other useful feature, is a control panel lock. This kicks in after 60 seconds, meaning there’s no need to worry about children accidentally scalding themselves. However, it’s a shame that the lock also prevents kids from dispensing their own chilled water.

Performance

Dispenses up to 1 litre at a timeTemperatures can varyLow level of noise when chilling

While it’s billed as an instant hot and chilled water dispenser, I found that the best results from the Aqua Optima Aurora Dispenser came from keeping it on all the time, rather than turning on when required. It’ll still generate hot water from being switched on, but the temperatures were slightly lower: boiling came out as 90ºC on our thermometer, 95ºC read as 88ºC and 90ºC read as 84ºC. After being left on for hours, boiling came out as 96ºC and 95ºC as 93ºC, with only 90ºC actually reading as 90ºC. All measurements were taken directly in the flow of the water being dispensed. Similarly, when left on all the time, chilled water was dispensed at 9ºC – not quite fridge cold but pleasantly cool to drink. If not given enough time to chill additional water, it is still dispensed but at ambient room temperature. The internal chilled water tank is also only 800ml, so dispensing a litre of chilled water means the last 200ml won’t be chilled to the same temperature. The filter in the water tank, while useful, takes up some space, and needs time to process additional water if you’ve just refilled the tank. This caused the refill light to come on a few times during periods of heavy use. I also found the hum of the machine while chilling to be a distraction, though you may get used to this. It’s not loud but it’s constant. On the plus side, the control pad beeps can be turned off. 

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Sustainability

TrustedReviews holds the fact that global warming is not a myth as a core value and will continuously endeavour to help protect our planet from harm in its business practices. Find out more about how we test in our ethics policy. As part of this mission, whenever we review a product, we send the company a series of questions to help us gauge and make transparent the impact the device has on the environment. We currently haven’t received answers to the questions on this product, but we will update this page the moment we do. You can see a detailed breakdown of the questions we ask and why in our sustainability info page.